How to create a single label for a package shipping to an overseas military base (APO, FPO, DPO)

The video discusses how to create a single shipping label to send a package to an APO/FPO/DPO location.

We suggest you log into your account to access your address book and time-saving features for quicker label creation.

First, Login to your account to access our shortcut features that will save you time. Then, click on your name in the upper right corner of your screen.

Scroll down and click the "Ship a Single Package" link in the "Shipping Tools" section.

Step 1 – Click the radio button "To an APO/FPO/DPO. since that is where you are shipping.

a.       Enter your Zip Codes. Note - If you are signed in, you can click the "Address Book" button to the right of the zip code areas to pre-pick your destinations; this will save you from having to type the addresses later.

b.      Enter your Package Details - Most boxes have dimensions listed on them, and carrier boxes have a name description for their common packaging. Choose a common package description from the drop-down that matches your box OR enter your own dimensions using the link. 

-         If you don't have a postal scale, you can use a bathroom scale and add a pound or 2 to be safe. We also recommend raising your weight to the next whole number (Example- 9.2 pounds rounds to 10).

-         Note: The return label is off by default and is optional. It lets you add a return label for your package so someone can send something back to you. If you check it, you will be charged for two labels.

c.       Click "See Shipping Options" to see your options.

Step 2 – Click the "Pick This" button to pick the option that is right for you.

Step 3 – Add Address Details for your package. Note - Most of this would already be filled in if you used the address book feature. If you do not have contact information for the person you are shipping to, you can use your own phone number. If you will send to the address again and are not using your address book, you can save the entry to your address book by checking the box to save to your address book under the address detail fields.

Enter your "Customs Information" - When you use Shipthrifty, you do not need to fill out handwritten customs forms; they will print right on your shipping label based on the information you enter in the customs fields. To fill out the customs information, add a detailed description of your items followed by quantity and price for each item. Example: Men's white cotton socks then enter the quantity of the number being sent 3 and the price for each pair $3. A maximum of five items will print on the address label. If you have additional items, they will print on a separate label; both labels should be placed on the box. You can see what is prohibited for the base zip code you are sending to by clicking the red circle with the line through it to the left of your address if you don't already know the restrictions.

Step 4 - Check out and pay for your label. If you don't already have a payment option entered, enter it. You can "Pay with Credit Card" or use funds from your wallet if you pre-funded your account. It will take a few seconds to process and build your label.

.A new screen will come up that gives you the option to print your label. Labels are 4 x 6; make sure none of the label is cut off when you print. Adjust your printer settings if your label prints larger than 4 x 6 or gets cut off. Then tape your label onto your package and drop it off or schedule a pickup.

If you have any other questions, don't hesitate to ask us by calling our phone number: 800-544-4992 or email us at