Terms and Conditions
Updated December 22, 2025
1. Your Relationship with Shipthrifty
1.1 Your use of Shipthrifty products and brands, including but not limited to Shipthrifty, OMGshipper, Ship To Military, and 501 Tech Stack, together with all related software, applications, websites, website creation tools, digital tools, label printing services, pickup and drop-off services, and associated offerings (collectively, the “Services”), is governed by these Terms and Conditions (“Terms”), which constitute a legally binding agreement between you and Shipthrifty (“Shipthrifty,” “we,” “our,” or “us”).
1.2 You must read these Terms carefully before using the Services. By accessing or using any part of the Services, you acknowledge that you understand and agree to be bound by these Terms.
1.3 Shipthrifty is the merchant of record for all paid Services unless otherwise expressly stated in writing. Charges may appear on your payment statement as “Shipthrifty,” regardless of the specific product or brand used. Shipthrifty remains the contracting party for billing, payments, refunds, disputes, and chargebacks, unless expressly stated otherwise in writing.
1.4 Any notices to Shipthrifty must be sent to:
Shipthrifty
255 7th Ave NW
Forest Lake, MN 55025
United States
2. Accepting the Terms & Use of Services
2.1 You may not use the Services unless you accept these Terms.
2.2 Acceptance occurs when you: (a) click to accept the Terms where prompted; or(b) access or use any part of the Services, which constitutes acceptance.
2.3 Shipping Compliance, Label Printing, Pickup and Drop-Off Services
You agree that your use of the Services must comply with all applicable shipping carrier rules, hazardous materials regulations, prohibited or restricted item lists, and all applicable domestic and international laws. You are solely and legally responsible for the contents of all shipments.
Without limiting Carrier rules, prohibited or restricted items include explosives, illegal goods, counterfeit goods, cash, live animals, perishable goods without adequate packaging, human remains, firearms/ammunition (where prohibited), lithium batteries not compliant with IATA/ICAO, and items restricted by export controls or sanctions.
Improperly prepared, undeclared, or prohibited hazardous materials, including HAZMAT, may result in civil and criminal penalties.
2.3.1 Regulatory, Legal & Export Compliance
You assume full responsibility for compliance with all applicable U.S. and international laws, export controls, sanctions, and denied party restrictions. You represent that you are not a denied or restricted party and that shipments will not be used for prohibited purposes.
2.3.2 International Shipments
You are solely responsible for all international documentation, declarations, disclosures, and placement of required terms on shipping paperwork. You agree to indemnify and hold harmless Shipthrifty, its officers, directors, employees, and agents from all losses arising from non-compliance.
2.3.3 No Physical Transportation
Shipthrifty does not transport packages. Transportation, storage, pickup, and drop-off are performed by third parties including carriers, transportation partners, mobile providers, or brick-and-mortar locations. You use the Services at your sole risk.
Use of pickup, drop-off, printing, or convenience services does not create a bailment, agency, partnership, joint venture, or employment relationship between Shipthrifty and any transportation provider, driver, retail location, or customer.
Shipthrifty is not responsible for loss, theft, delay, damage, mis delivery, or handling errors occurring while packages are in the custody or control of third parties.
Rates for services are provided via APIs and are subject to change. Convenience services (including printing, pickup, and drop-off) are separate from postage and may incur additional fees.
Displayed rates are estimates derived from Carrier or partner APIs and may change at any time. Final rates are determined by the Carrier at tender and may be adjusted post-shipment.
2.3.4 Review Responsibility
You must verify all shipping information before payment. Once submitted to a carrier, shipments cannot be altered or refunded. You agree to hold Shipthrifty and its partners harmless for errors resulting from inaccurate or incomplete information.
2.3.5 Rate Adjustments
You are responsible for all reweighs, remeasurements, carrier adjustments, handling fees, and convenience service fees, including charges assessed weeks after shipment.
2.3.6 Package Acceptance Limits
Pickup, printing, and drop-off services are subject to size, weight, quantity, and declared value limits, which may vary by partner or location. Packages that exceed limits, contain prohibited items, or are improperly prepared may be refused without refund. Shipthrifty assumes no responsibility for refused, delayed, or abandoned packages.
2.4 Eligibility
You may not use the Services if you are not of legal age or capacity, are barred by law, or refuse to comply with carrier or partner requirements.
2.5 Packing, Insurance, and Claims
You are solely responsible for proper packing and insurance. Maximum declared value is $5,000 per shipment or such lower limits as imposed by the carrier or service used. Carrier default coverage applies if additional insurance is not purchased.
Declared Value vs Insurance: Declared value is not insurance. Any optional insurance is provided by third-party insurers subject to their terms. Coverage limits, exclusions, and claims handling are governed by those insurers. ShipThrifty is not an insurer.
Shipthrifty does not guarantee delivery times and does not support or warrant time-sensitive, guaranteed, or mission-critical shipments. Delays caused by carriers, customs, weather, partner availability, routing, or operational issues are outside of Shipthrifty’s control.
Shipthrifty is not liable for loss or damage due to poor packing, insufficient insurance, cosmetic damage, or protruding parts (including wheels, handles, straps, or pockets). Shipthrifty and its partners are not liable for scratching, denting, marring, or similar cosmetic issues.
Claims Process
Claims related to loss, damage, or non-delivery must be submitted within 30 days (U.S.) or 90 days (APO/FPO/DPO) of the shipment date. Shipthrifty does not guarantee approval of any claims.
Any claim request must include: • Proof of declared value (receipt or invoice) • Disclosure of whether the item was reshipped or refunded • If reshipped, the replacement shipment tracking number • If refunded, proof of refund issued to the recipient or shipper • Original shipment tracking number and carrier details
You acknowledge that claims are subject to carrier investigation and approval and any damaged packages must be held by the recipient in the event a carrier wants to perform a physical investigation. Shipthrifty may, at its discretion, assist in submitting claims to the applicable carrier but is not obligated to do so. Submission of a claim does not entitle you to compensation from Shipthrifty or its partners for any delays or loss.
2.6 Taxes
Postage is not taxable. You are responsible for all applicable taxes on non-postage services, whether collected or not.
2.7 Recordkeeping and Data Security
We implement reasonable administrative, technical, and physical safeguards to protect customer data. Payment processing is performed by PCI-compliant providers. Your use remains subject to our Privacy Policy. You are responsible for retaining copies of these Terms and all transaction records.
2.8 Refunds, Billing, and Charge Authorization
All sales of postage, shipping labels, subscriptions, website services, digital tools, integrations, and convenience services are final once processed, provisioned, or submitted.
Refunds are discretionary and subject to third-party approval. Shipthrifty does not guarantee refunds.
You authorize Shipthrifty to charge your payment method for carrier rate adjustments, reweighs or remeasurements, convenience service fees, subscription renewals, and corrections resulting from inaccurate data.
You further authorize Shipthrifty to place authorization holds, partial captures, incremental charges, or delayed charges on your payment method to cover estimated and final amounts. Final charges may differ from initial estimates.
We may notify you of adjustments exceeding the greater of $25 or 20% of the original shipment charge via email. Failure to receive notice does not waive your payment obligations.
Unused labels may be voided only if the applicable Carrier accepts the void within its permitted time window. ShipThrifty does not guarantee void acceptance or refunds. If a Carrier denies a void, the charge stands.
Billing disputes must be reported within 30 days or are waived.
3. Provisions of the Services
3.1 You acknowledge and agree:
3.1.1 Subsidiaries, affiliates, or contractors may provide the Services on our behalf.
3.1.2 The form and nature of the Services may change at any time without notice.
3.1.3 We may suspend or terminate the Services at our sole discretion, without prior notice. You may stop using the Services at any time.
3.1.4 The Services include website creation tools, templates, content libraries, image editing, automation, and AI-assisted tools.
Website tools, templates, SEO features, analytics, automation, AI-generated content, and related services are provided on an “as-is” basis. Shipthrifty does not guarantee search engine rankings, indexing, visibility, website traffic, conversions, fundraising results, accessibility compliance, or business outcomes. Results depend on factors outside Shipthrifty’s control, including but not limited to search engine algorithms, competition, content quality, user behavior, and third-party platforms.
4. Use of the Services by You
4.1 You may be required to provide identification, contact information, or organizational details. You agree to provide accurate and current information.
4.2 You agree to use the Services only as permitted by law and these Terms.
4.3 You agree not to access the Services through automated means unless expressly authorized.
4.4 You agree not to interfere with or disrupt the Services or their networks.
4.5 Unless explicitly permitted in writing, you may not reproduce, copy, sell, trade, or resell the Services.
4.6 You are solely responsible for any breach of these Terms and any resulting damages or losses.
4.7 Website Content, AI Tools, and Digital Assets
You retain ownership of content you create or upload using the Services. Shipthrifty retains exclusive ownership of all platform technology, templates, AI models, workflows, and system outputs.
AI-assisted tools generate content based on automated processes and user inputs. Shipthrifty does not guarantee accuracy, legality, originality, compliance, or fitness for any particular purpose.
You are solely responsible for reviewing, testing, and ensuring that all websites, content, and digital assets comply with applicable laws, accessibility requirements, and third-party rights.
Shipthrifty reserves the right to remove, disable, or modify content that violates these Terms or creates legal or operational risk.
5. Passwords and Account Security
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account(s). Notify Shipthrifty immediately if you suspect unauthorized use.
6. Content and Informational Resources
6.1 You are responsible for any content you create, transmit, or display while using the Services.
6.2 Content may be protected by intellectual property rights. You must respect those rights.
6.3 Shipthrifty reserves the right, but not the obligation, to remove or modify content.
6.4 The Services may contain content that you find offensive; you use them at your own risk.
6.5 You retain ownership of content you upload and grant Shipthrifty a non-exclusive, worldwide, royalty-free license to host, process, display, and modify such content solely to provide the Services.
6.6 Informational Resources Disclaimer
Shipthrifty, including Ship To Military, provides educational and informational resources related to shipping, customs, military mail, and other resources. This content is provided for general informational purposes only and does not constitute legal, regulatory, customs, or carrier advice.
Rules and requirements change frequently and vary by destination and governing authority. Shipthrifty makes no representations regarding accuracy, completeness, or current applicability. You are solely responsible for verifying requirements with the applicable carrier, customs authority, military postal service, or other resources.
7. Intellectual Property
Shipthrifty owns all legal rights, title, and interest in and to the Services and related intellectual property, including software, systems, workflows, integrations, and proprietary technology. No rights are transferred except as expressly stated.
You may not use Shipthrifty or Services trademarks, service marks, or logos without prior written permission.
8. License From Us to You
Shipthrifty grants you a personal, worldwide, royalty-free, non-transferable, non-exclusive license to use the Services as permitted by these Terms.
You may not reverse engineer, decompile, or attempt to extract source code from the Services unless authorized in writing or required by law.
You may not assign or transfer your license or rights.
9. Termination
Shipthrifty may terminate or suspend access at its discretion. All accrued payment obligations, indemnification duties, intellectual property rights, dispute resolution provisions, and limitations of liability survive termination.
10. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, express or implied.
11. Limitation of Liability
To the fullest extent permitted by law, Shipthrifty’s total liability shall not exceed the greater of the fees paid in the prior six (6) months or $100.
12. Third-Party Services and Availability
Shipthrifty is not responsible for third-party services, systems, partners, or content.
Shipthrifty does not guarantee uninterrupted or error-free operation of the Services and is not liable for outages, delays, data loss, or failures caused by carriers, partners, integrations, or external systems.
13. Changes to Terms
Shipthrifty may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the State of Minnesota. Venue lies in Hennepin County, Minnesota.
15. Indemnification
You agree to indemnify, defend, and hold harmless Shipthrifty, its officers, directors, employees, and agents from all claims, damages, losses, liabilities, and expenses arising from your use of the Services, violation of these Terms, or violation of any law or third-party rights.
16. Force Majeure
Shipthrifty is not liable for failure or delay resulting from events beyond its reasonable control.
17. Arbitration
All disputes shall be resolved by binding arbitration in Hennepin County, Minnesota. You waive any right to participate in class actions or class-wide arbitration.
Arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Rules. The seat is Hennepin County, Minnesota. One arbitrator, unless the parties agree otherwise. The arbitrator may award monetary relief and injunctive relief. Each party bears its own attorneys’ fees and costs unless a statute requires fee-shifting.
Either party may seek injunctive or equitable relief in state or federal courts in Minnesota to protect IP or confidential information pending arbitration.
18. Severability and Survival
If any provision is unenforceable, the remainder remains in effect.
Sections 2.3–2.8, 3.1, 4–8, 9, 10–12, 14–18 (including payment obligations, adjustments, indemnity, IP rights, disclaimers, limitations, arbitration, and privacy) survive termination.
19. Notices
We may provide notices via email, in-product messaging, or posting in the Services. You consent to receiving electronic communications, which satisfy legal notice requirements.
20. Privacy
Use of the Services is subject to the Shipthrifty Privacy Policy.
Contact contactus@shipthrifty.com
