Shipthrifty | Privacy Policy

Shipthrifty Privacy Policy

Updated: December 22, 2025

Shipthrifty.com (“Shipthrifty,” “we,” “us,” or “our”) is a shipping and technology company providing shipping convenience through software services, mobile applications, websites, mobile convenience services, and partnerships with local brick-and-mortar printing locations and transportation providers.

This Privacy Policy explains how Shipthrifty collects, uses, shares, and protects information when you use Shipthrifty’s products, software, websites, mobile apps, mobile convenience services, local printing locations, storefronts, and partnership programs (collectively, the “Services”).

By accessing or using the Services, you consent to the practices described in this Privacy Policy.

Privacy Policy Summary (For Convenience Only)

This summary provides a high-level overview of Shipthrifty’s privacy practices and does not replace or modify the full Privacy Policy below, which governs in the event of any conflict.

Shipthrifty collects information necessary to provide shipping, printing, mobile convenience, software, and partner services. Information is used to process transactions, operate and improve Services, communicate with users, prevent fraud, and comply with U.S. legal requirements. Shipthrifty does not sell personal information. Users may manage their data, opt out of marketing, and request deletion subject to legal and operational requirements.

1. Registration and User Types

Users of Shipthrifty Services fall into the following categories:

Guest Users

Provide shipping details (ship-from and ship-to addresses, email, and phone number) required by carriers.
Submit payment for shipments or services.
May create an account by setting a password to store information for future use. Once an account is created, the Guest User becomes a Registered User.

Registered Users

Provide required shipping details and, where applicable, organization information (including EIN for software, website, mobile convenience, storefront, or printing location services).
Submit payment for shipments or service purchases.
Access stored shipping information and pre-populated forms using a registered email and password.
View and manage information associated with their account.

Strategic Business Partner Users

(Including Transportation Partners and Local Brick-and-Mortar Printing Locations)

Transportation Partners: Independent drivers or fleet operators providing pickup or delivery services through Shipthrifty. Must provide administrator information, vehicle details, contact information, and payment/ACH details.
Local Brick-and-Mortar Printing Locations: Retail or service locations that provide label printing or package drop-off services using Shipthrifty technology. Must provide administrator contact information, business details, and payment/ACH information.
May generate shipping buttons, URLs, storefronts, or service access points.
Administrators create login credentials to access account, business, and operational information.
Business information may include business name, EIN, address, website(s), email, and ACH or other payment details for revenue distribution.

2. Information We Collect

Required Information for Shipping and Printing Services

Ship-from and ship-to names, addresses, email addresses, and phone numbers.
Information necessary to generate shipping labels or process drop-offs.
Payment information, including credit/debit card or ACH details (processed by third-party providers).

Business Information (Registered Users and Partners)

Organization name, EIN, address, administrator name, and contact information.
Information required to provide software access, mobile convenience services, printing services, storefronts, or partner operations.

Other Information

Information provided when contacting Shipthrifty (customer service inquiries or support requests).
Information collected through cookies and similar technologies, including IP address, device type, browser type, pages viewed, clicks, approximate geographic location, and usage data.
Operational and system data such as transaction records, access logs, error reports, and fraud-prevention signals.

Use of Information

Shipthrifty uses information to:

Process shipments, label printing, drop-offs, and payments.
Provide and operate software, mobile apps, mobile convenience services, local printing services, and partner programs.
Communicate about accounts, transactions, updates, and promotions.
Improve Service functionality, reliability, and security.
Prevent fraud, enforce agreements, and protect Shipthrifty, users, and partners.
Comply with applicable U.S. legal and regulatory obligations.

3. Payment Information

Shipthrifty uses Stripe for credit and debit card processing and Plaid for ACH transfers.
Payment details are processed and stored securely by these providers; Shipthrifty does not store full card numbers.
You agree to provide accurate payment information and consent to its collection and use for transaction processing.

4. Use and Sharing of Information

Personal and business information may be shared:

With carriers to process shipments.
With third-party service providers performing services on Shipthrifty’s behalf (such as payment processing, analytics, hosting, email delivery, and customer support).
With customers or end users if you operate a storefront, mobile convenience service, or branded printing location through Shipthrifty.
With transportation partners or local brick-and-mortar printing locations as necessary to fulfill Services.
When required by law, regulation, legal process, or to enforce agreements or protect rights.

Shipthrifty does not sell personal information and does not share personal information for cross-context behavioral advertising as defined under applicable U.S. state privacy laws.

Partner and Marketplace Notice

Transportation partners, local brick-and-mortar printing locations, storefront operators, and other partners are independent entities. Their handling of information is governed by their own policies and agreements. Shipthrifty is not responsible for the privacy practices of independent partners beyond data shared as necessary to provide Services.

Visibility of Shipping Information

Shipping labels include ship-from and ship-to information and may be visible to carriers, printing locations, transportation partners, and others handling packages.
Users may email or share shipping labels with recipients at their discretion.

5. Your Rights and Choices

You may:

View, update, or correct personal information through your account.
Request deletion of personal information, subject to legal, contractual, and operational requirements.
Opt out of marketing communications using the "unsubscribe" link or by contacting contactus@shipthrifty.com.
Contact Shipthrifty with questions or concerns regarding data use.

Data Retention

Shipthrifty retains personal and business information only as long as necessary to provide Services, comply with legal, accounting, or regulatory requirements, resolve disputes, and enforce agreements.

For clarity, examples of typical retention periods may include:

Shipping and transaction records retained for multiple years to meet tax, accounting, and carrier requirements;
Account information retained while an account remains active and for a period thereafter as required by law;
Payment-related records retained in accordance with financial and fraud-prevention regulations.

Actual retention periods may vary based on legal obligations, disputes, enforcement needs, or operational requirements.

6. Security

Access to personal information is limited to personnel with a legitimate business need.
Data is stored on secure systems in controlled environments.
Payment information is encrypted and processed securely by third-party providers.

While Shipthrifty uses reasonable administrative, technical, and physical safeguards,no system is completely secure, and Shipthrifty cannot guarantee absolute data security.

Data Incident Notification

In the event of a data security incident involving personal information, Shipthrifty will evaluate the incident and provide notifications as required by applicable U.S. law. Notification timing, scope, and method will depend on the nature of the incident and legal requirements.

7. Cookies and Tracking Technologies

Shipthrifty uses cookies and similar technologies to enhance functionality, analyze usage, recognize repeat visitors, and support security and fraud prevention.
Cookies may collect technical and usage information but do not directly link personal information unless provided by you.
You may disable cookies through browser settings, though some features may not function properly.

8. Third-Party Links and Content

Shipthrifty Services may contain links to third-party websites or services.
Shipthrifty is not responsible for the privacy practices or content of external sites.
Users should review third-party privacy policies independently.

9. Surveys and Promotions

Participation in surveys, contests, or promotions is voluntary.
Information collected may include contact or demographic details.
Survey data is used to improve Services; contact information may be used to administer promotions or award prizes.

10. Children’s Privacy

Shipthrifty Services are not intended for individuals under the age of 18. Shipthrifty does not knowingly collect personal information from individuals under 18. If such information is identified, Shipthrifty will take reasonable steps to delete it promptly.

11. State Privacy Rights

Certain U.S. state laws provide residents with additional rights regarding personal information, including rights to access, correct, delete, or limit use of personal data. Shipthrifty honors applicable state privacy rights in accordance with governing law. Requests may be submitted to contactus@shipthrifty.com and are subject to identity verification and legal limitations.

12. Business Transfers

In the event of a merger, acquisition, reorganization, asset sale, or similar transaction, personal and business information may be transferred as part of that transaction, subject to applicable law.

13. Communications and Policy Updates

Shipthrifty may contact you regarding account activity, service updates, legal notices, or promotions.
Continued use of Services after updates constitutes acceptance of the revised Privacy Policy.
Communication preferences can be managed by contacting contactus@shipthrifty.com.

14. Contact and Concerns

If you have questions or believe Shipthrifty is not complying with this Privacy Policy, contact: contactus@shipthrifty.com

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