PRIVACY POLICY
Updated September 3, 2023
Ship Thrifty.com is a shipping and technology company created to deliver shipping convenience, software services, and websites with amazing prices and unparalleled simplicity. This privacy policy (“Privacy Policy”) sets forth the privacy practices established by Ship Thrifty to protect your information.
In this Privacy Policy, we explain what personally identifiable information is collected from you through Ship Thrifty or Powered by Ship Thrifty websites (the “Websites”), how it is used, and with whom it from time to time is shared.
Registration
Users of our Websites and our services (our “Services”) will fall into one of the several categories below. In order to use this Websites:
Guest User: (1) Must complete the required information needed to ship a package(s), including ship from detail, ship to detail, e-mail address, and phone number - all of which are required by the carrier(s); (2) Submit payment for package to be shipped; (3) Guest User can enter a password to create an account that will store this information for easier completion of shipping detail in the future and allow the user to see and administer the information we use for them. After this process, the Guest User becomes a Registered User.
Registered User: Must complete the required information needed to use Ship Thrifty software, services, and websites. (1) Required information to ship a package(s) includes ship from detail, ship to detail, email address, and phone number - all of which are required by the carrier(s); (2) Organization information, contact information, and EIN for website and software services (3) Submit payment for package to be shipped or to purchase services; (4) Using a registered e-mail address and password created during registration or a previous transaction will allow the Registered User to access such services or pull shipping addresses used in past shipments for quicker speed because required fields will be pre-populated when an address is selected. This will allow the user to see and administer the information we use for them.
Ship Thrifty Strategic Business Partner User:(1) Must complete the required information needed to be part of the partnership program and generate a custom shipping button code or URL which includes administrator information, business information and payment information; (2) administrator information includes the name, title, office phone, cell phone, and e-mail address of our point of contact for the partner business. This gives us a main contact to communicate with as well as a way to send the custom information or shipping button code for installation on the partner's website. The administrator will also be required to create a password which will give the administrator access to the administrator information, business information and personal shipping account information we have in process; (3) We also require the partner business information which includes their business name, EIN, address, city, state, ZIP Code, web site(s) they want the custom URL, hover button code for and e-mail address or ACH information for quarterly revenue payments.
Information Collection, Use, and Sharing
The required information in the shipping details screens is utilized to print the label and provide the shipping carriers the information they need to process your package(s) for delivery or your customers if you are using our storefront services.
The EIN of the organization will be used to track all transactional data and provide tax documentation.
We use Stripe, a third party, for payment processing. When you enter your credit card information, it is stored by Stripe for security purposes. In the event an additional charge is submitted back to us from your carrier of choice, we will process a charge to your card using Stripe’s token authentication process in which case your credit card information is not visible or seen on Shipthrifty.com. ACH connections and authentication are processed through Plaid.
We may require you to provide information about yourself (such as identification, contact information, financial account, credit card numbers in combination with any required security codes or passwords, organization EIN, etc.). You agree to provide accurate, true, correct, and up-to-date information, maintain the information at all times, and give your express consent to use and process this information.
We also record information when you contact us, including customer service requests and any notes or details explaining what you asked and how we responded. We will use the information you provided to respond to you when you contact us and to verify account ownership.
We use cookies and similar technologies on our website and partnership shipping URLs or buttons to collect information about your interactions and usage.
Generally, we may from time to time collect you name, contact details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our Website (e.g. which pages you have viewed, what you clicked on, the geographical location from which you accessed our Website). We only use this information for administrative and business purposes (particularly to contact you, to improve our business and Website, to fulfil our contractual obligations, to advertise our goods and services, to analyze your use of our website). We only disclose this information to run our business, to our service providers such as for e-mail marketing on our behalf, or where required by law to enforce our legal rights.
If you use a storefront through our services, we collect and use personal information about your customer in the same manner as above in order to power your business. You should let your customers know how you and we on their behalf collect and process their personal information by having a privacy policy in place. At a minimum, your privacy policy should describe how you collect information, how you use it, and who you share it with. If you collect any “sensitive” personal information like a customers social security number, drivers license, state identification card, financial information or credit card numbers along with required security codes or passwords, health data, mail, email or phone number you should get affirmative, express consent to use and process such information.
We may contact you via e-mail in the future to tell you about changes to this Privacy Policy or relevant updates.
We will never sell or lease your information to anyone.
Your Access To and Control Over Information
You may view and edit your personal data at any time by logging into your account. You may opt out of any future e-mail contact from us at any time by clicking unsubscribe on any of the e-mails you receive from us. If you have questions, you can contact us via the e-mail address provided on our website, contactus@Shipthrifty.com. Regarding your information, you can e-mail us to:
- See the data we have about you, if any.
- Change/correct any data we have about you.
- Request we delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We gather and store the least amount of information practicable, and only what is necessary for the services to function and what is required by the carriers to process your shipment.
Ship From - Name, address, email, and phone number of originator of the shipment
Ship To - Name, address, email, and phone number of the package recipient
Credit card payment information is handled via Stripe to ensure sensitive information pertaining to your chosen method of payment is protected. ACH transfers and integrated with Plaid secure connection.
Only employees who need information to perform a specific job (for example, customer service or support) are granted limited access to personally identifiable information. The computers /servers in which we store personally identifiable information are kept in a secure environment.
SPAM
If at any time you feel you are receiving too many e-mails from Ship Thrifty, you can unsubscribe.
If you wish to unsubscribe, please send a message to contactus@Shipthrifty.com
Updates
This Privacy Policy may change from time to time and all updates will be posted on this page. The policy should be reviewed by users regularly. Continued use of the service following changes to the Privacy Policy constitutes a user’s full acceptance of those changes.
If you feel that we are not abiding by this Privacy Policy, you should contact us immediately by e-mailing us at contactus@Shipthrifty.com.
Cookies
We use "cookies" on the Websites. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our websites. Cookies can also enable us to track and target the interests of our users to enhance the experience on our websites. The usage of a cookie is in no way linked to any personally identifiable information on our websites.
Sharing
We use Stripe to process shipping and webservices payments. If you are a Strategic Business Partner, we may also use PayPal, Zelle, ACH or check payment to disburse quarterly revenue.
Package shipping details including, package dimensions, weight details, ship to and ship from details (including first name, last name, address, e-mail and phone number of both shipper and package recipient) will be shared with the carrier you selected to deliver the shipment(s).
Packages or items such as golf clubs, luggage, school supplies, or other similar items may be handled by third parties who work at the destination you are sending items to or from. Your shipping label information will be affixed to such packages, and therefore that information may be visible to others.
You also have the ability to e-mail the shipping label to the desired person.
Ship Thrifty services and websites also use information including names, billing address, email address, phone number, and payment information or other information a website owner may request to provide services. This information is accessible to the website owner to provide such services.
Links & Content
This Website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware of when they have left our websites, and to read the privacy statements of any other site that collects personally identifiable information.
Any content posted on Ship Thrifty Websites is intended to aid and assist shippers or recipients or organizations using our website services and their customers The list of resources and information are not to be taken as the only resources available, and users are encouraged to look to the information the carriers themselves provide as resources. Ship Thrifty also encourages exploring other marketing and website related resources in addition to information posted as resources. Ship Thrifty is not responsible or liable for any content posted, as its sole purpose is to assist and help users. Therefore, we disclaim any and all warranties, express or implied, in relation to such information.
Surveys & Contests
From time-to-time, we may decide to request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore whether to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as ZIP Code). Survey information will be used for purposes of monitoring or improving users use of satisfaction with this Website. Contact information will be used to notify the winners and award prizes.
